Sharing Salesforce via Trailhead One at a Time

Co-written with Toya Gatewood

A few weeks ago, I went to the Detroit Developer User Group hosted by LevelEleven. I met an enthusiastic attendee, Angela, and it was her first engagement with Salesforce. I repeat, her first engagement with the platform was the developer user group.

Based on what she heard at the user group meeting, Angela had an exploding desire to learn Salesforce. So what did I do? I invited her to a virtual conference call a few days later to take her through Trailhead. In addition, I invited Toya Gatewood to join me to share her career journey and be a supporter. Many of us will engage with people wanting to learn Salesforce. Here’s how Toya and I approached it

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1. Introductions
2. Share our career journeys
3. Overview of Trailhead website
4. Helped her sign up for a developer account
5. Recommended a few modules to start off with (ex. Salesforce Basics, Salesforce Platform Basics, Salesforce User Basics and Salesforce User Tour)
6. Provided a tour of the success community
7. Recommended groups to become a member of (ex. Detroit Area Women In Tech, Detroit User Group, Women in Tech Diversity, Success – Getting Started)
8. Follow Up/Check In

All of this only took about 45 minutes and it gave Angela a solid place to start with the Salesforce community. Angela is extremely motivated to learn more about Salesforce and we hope that the pointers we gave her will help make the journey just a bit easier. Those of us with experience know how overwhelming trying to learn Salesforce can be. Trailhead makes that process easier. We hope that this general outline this will help others in empowering individuals to learn Salesforce via Trailhead. Do you have some other ideas on how you can help people learn Salesforce? Have there been some things you’ve tried that have been successful? Let me know in the comments below!


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